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Pixma MG7720 Borderless Printing Issue

lynne_ashcraft
Apprentice

Hi there. I have been unable to print at 8.5 x 11 borderless setting lately. I had no issue with this previously but it suddenly came up within the last week or so. I am on a Mac with OS High Sierra 10.13.6. I tried deleting the driver and reloading, but still end up with a border on the finished print. I confirmed my OS is completley up to date, Photoshop is updated (cc v. 21.1), and the driver is up to date. Here is a screen shot of the print preview and my printer settings. You can see on the print preview that the image should be a full bleed to the edge of the 8.5 width.

 

Screen Shot 2020-02-19 at 8.44.28 PM.png

 

Here is the second screenshot to confirm it is set to 100% scale. 

 

Screen Shot 2020-02-19 at 8.58.19 PM.png

 

Here is what comes out of the printer

 

IMG_3560.jpg

 

Any suggestions?

2 REPLIES 2

lynne_ashcraft
Apprentice
Anyone?

Hi lynne_ashcraft,

 

It is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

 

 

 

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