08-24-2015 02:25 AM - edited 08-24-2015 02:27 AM
Hi, I bought a Canon Pixma MG6470 last year, and everything was working fine originally. However, after around 3 months of non-usage (vacation break from my university, so no printing of notes for me), the printer started to act up. The paper wasn't feeding properly, and the black ink (only black, which I don't know why) causes stripes in the printed material. I've attached two pieces of test print which shows the problem I am having. In the color test, the black ink prints with stripes and not the other colors, while in the printed Nozzle Check Pattern, the black portions are blurry. Can anyone with knowledge on these problems help me with this? Thank you.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.