MAXIFY MB5160 not printing black correctly after moving house, other colours OK

[amyesydney]

Hello.  I have a Maxify MB5160 printer that was working well before we moved house. I've just turned it back on (it's been out of action for many months) and put new ink cartridges in it, but the black is printing inconsistently. The colours appear fine. I've conducted several cleans of the printer heads (including two deep cleans), a head alignment and clean of the roller and bottom plate.  I've also checked that the right driver installed.  Does anyone have any ideas on where to go from here?  I've just spent $160 on new ink and really don't want to throw this all into landfill!

When I've taken the black ink out to see if it's installed properly etc, it leaks a lot of ink.  Does that indicate a particular problem?

Thank you.

[Ron]

Hi amyesydney,

Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The Maxify MB 5160 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE  and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.