10-09-2014 06:57 PM
Wouldn't you know it. Just past the warranty period. Did everything specified to "fix the problem."
The typical response:
Our Technical Support Team is available either by email or by phone, depending on which method of communication is most convenient for you!
Our Phone support is open Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays, and email is 24/7. Again just click theCONTACT US link if you need a Technical Support agent!
The "technicians" basically told me to junk the printer.
Last time I buy a Canon printer.
Expect poor reviews of this product from me in social networking sites.
11-12-2014 08:48 AM
Rarely used printer. Same vague message. I tried every remedy outlined on the forum and elsewhere and still can't get it to re-set. Can't tell you how much I just spent on ink cartridges for this machine, which appears evident by the volume of messages on this board to be a total WASTE of my $.
It took every ounce of restraint in my body not to catapult this expensive machine onto the garage floor to be carted off to the dump on Friday in pieces.
The "unplug the machine for 10 minutes and then call phone support" message is not helpfiul when your support lines don't open until 10:00 am, I'm at my desk at 8:00 and can't print a document I need for a Dr. appt later this morning. What call centers on this earth aren't open until 10:00 am?
Very unhappy former customer.
I'll spend the rest of my morning researching higher quality machines with more accurate, actually helpful customer service. My last printer lasted 10 years!
Grrrrrrr........ *listens to the sound of dollars flushing down the toilet...
12-01-2014 03:56 PM
06-24-2015 09:47 PM
06-24-2015 09:49 PM
05-08-2016 09:25 PM
never buy another canon in my life!!
05-08-2016 09:27 PM
The B200 error code kept blinking a hazard, the print head refused to move, so upset, needed to use the **bleep** printer to print important documents today
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