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Pixma MG3620 Print Issues

MEickhoff
Apprentice

I have run the various print head / drivers cleaning and scanning and the like, however, when I print into this printer the wording is always double printing on top of each other, making it fuzzy, then I get scrambled characters in other areas.  Not sure what to do here....tried everything!  We don't use this often and it just won't work!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi MEickhoff,

Blurry printing can be caused when the encoder/timing strip inside your PIXMA MG3620 is smudged. Cleaning this will resolve the issue.

To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article:

https://support.usa.canon.com/kb/index?page=content&id=ART164472

 

 

 

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