01-28-2022 06:04 PM
I have run the various print head / drivers cleaning and scanning and the like, however, when I print into this printer the wording is always double printing on top of each other, making it fuzzy, then I get scrambled characters in other areas. Not sure what to do here....tried everything! We don't use this often and it just won't work!
01-31-2022 01:34 PM
Hi MEickhoff,
Blurry printing can be caused when the encoder/timing strip inside your PIXMA MG3620 is smudged. Cleaning this will resolve the issue.
To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article:
https://support.usa.canon.com/kb/index?page=content&id=ART164472
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.