Pixma MG3620 Print Issues

[MEickhoff]

I have run the various print head / drivers cleaning and scanning and the like, however, when I print into this printer the wording is always double printing on top of each other, making it fuzzy, then I get scrambled characters in other areas.  Not sure what to do here....tried everything!  We don't use this often and it just won't work!

[Patrick]

Hi MEickhoff,

Blurry printing can be caused when the encoder/timing strip inside your PIXMA MG3620 is smudged. Cleaning this will resolve the issue.

To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article:

https://support.usa.canon.com/kb/index?page=content&id=ART164472