Just purchased new HP Pavilion computer. Used Microsoft Updates to install printer - no problem (I thought!). Every thing looks fine until you actually get to 'print', when error message comes up 'Printer is in error state'. Have closed it all down, reset the wireless function on the printer, wireless button is lit, printer is 'ticked' on devices screen, and printer works ok when scanning. Where do I go frm here, please? After a couple of days trying, frustration is creeping in!
