Pixma MG 2120 Squiggley Lines

[Dawter]

My printer is printing lines that aren't straight. One particular sheet is in Excel, a table that takes up the whole sheet.

This is making it impossible to print a worksheet.

The lines look like you made each one separate and didn't get them lined up straight. Some of the font is squiggley too. Any ideas as to how I can fix this will be appreciated immensley!

Merry Christmas!

[Patrick]

Hi Dawter,

Based on your description of the issue, the Encoder Film inside the printer may be smeared.  Please follow the steps outlined in the following Knowledgebase Article to clean the encoder of your PIXMA MG2120:

https://support.usa.canon.com/kb/index?page=content&id=ART137751

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI