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mX 870 feeds multiple pages from the rear paper tray

dcourtneymd
Apprentice

I continue to have the rear paper tray feed problems with multiple pages 2-8 for a single page of printing.  I have performed the roller cleaning via the on screen instructions and have manually cleaned the roller with alcohol and a q-tip.  I am using standard 20lb copy paper 70 gm/c2 or whatever paper from Staples. This just started happening after a couple years of no problems Looking for some possible solutions?

 

Doug

 

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

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