What an absolutely useless response. His question was clearly asked and others, including myself have this problem. Why does the copier create a boarder around a document when copying? It also is different between the flatbed copier and auto-feeder copier functions. But both have a boarder. Why is it not doing a 1 to1, 100% copy? The only way to fit the document fully is to do a reduction in the size which is not the proper way to solve the issue. If you are indeed a "Product Expert" as your title implies, then prove it by being useful and actually answering the question. Otherwise, what is the point to Canon having a forums where Canon staff can interact with customers? I'd have more respect for you if your response would've went something like, "go search Reddit because I'm not allowed to provide free support by answering questions on this forum, but if you call this phone number with your credit card and pay us, sure, we'll answer you."
