Pixma G4210 not printing BLACK, tank full and test print shows all colors printing

[afm777]

My home office Pixma G4210 refuses to print in black or grayscale and if printer setting is set for color, but the text is black, still not printing ANYTHING in black.

Test print comes out fine with all of the colors but will not print black from any program.

I have run nozzle cleanings even though the check coming back normal and the printer settings all look normal. I REALLY need the printer to work. Please advise.

[ArthurJ]

Hi,

 I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

[afm777]

That isn't helpful in the least.