Pixma G4100 printing greenish & turquoise

[misskath]

I stopped using the printer for less than two months and now whenever I print color, grey things come out green and blue things come out Turquoise.

I’ve done cleaning and maintenance accord to the guidelines and it kind of got better but it still happening.

[ArthurJ]

Hi misskath,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

We look forward to hearing from you.