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Pixma G3200 Black ink will not print

mnbullis
Apprentice

Hello! My printer will not print black ink despite the tank being over halfway full. I have performed multiple cleanings, deep cleanings, and even an ink flush and the nozzle pattern is worse each time I check with a new print page. I have also done the nozzle alignment, cleaning the rollers, etc. 

Any advice? #g3200 #pixma #printer #pixmag3200

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

 Ithe printer is in its 1-year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

You can take advantage of this offer by calling the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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