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Photos blank down the center

cinmarmit
Apprentice

I have just set up my new TS8320 and ready to print photos and when I print any photo it is blank down the center of it?  Is this a setup issue on my computer? I wouldn't think it would be the new out of the box printer.

Help would be appreciated.

Cindy

Capture.PNG

3 REPLIES 3

shadowsports
Legend
Legend

Greetings:

 

Its not the printer.  If you are running Windows 10, this might help.  

 

Canon Knowledge Base - System Crashes or Partial Prints in Windows 10

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

I have Windows 8.1 and the printer worked well till today.....

Greetings,

Yes.  On or about the 9th is when it happeded in W10.  

 

MS started issusing hot fixes shortly thereafter.

 

Canon Knowledge Base - System Crashes or Partial Prints in Windows 10

 

Just saw another report from someone running W7 as well.  I suspect it affects more than just W10.  I'd try removing any recently applied updates and retest.

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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