PLEASE HELP: Pixma TS6020 white plastic piece fell off from bottom of printer

[lBatmanl]

I found this white plastic piece when I lifted up my printer. It came from the bottom of the printer, so when I looked under it, I couldn’t find where it came from. Has this happened to anyone else? Please help! 

[Patrick]

Hi lBatmanl,

If your PIXMA TS6020 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

If your PIXMA TS6020 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.