01-13-2026
05:15 PM
- last edited on
01-14-2026
09:24 AM
by
Danny
Something was stuck in the paper loader so I pulled out that part and then a spring came loose and I'm not sure where it goes.
01-13-2026 06:01 PM
Looks to me like one end connects to the bottom of the white foot on the left and the other end inside the square park just to the right of it? What does the part you pulled out still out?
01-14-2026 08:52 AM
Thanks for joining the conversation, Gngrsnp!
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the iX6800 series. The model number should appear on the front of the printer at the upper left. That, and any other details you'd like to give will help the Community better understand your issue!
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Thanks and have a great day!
01-14-2026 09:18 AM
IX6820
01-14-2026 12:07 PM
Greetings,
It might be helpful to contact the Canon Parts Dept. Maybe they can help you identify the part?
Ordering parts for your product https://share.google/loGskYImewTfaecMf
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The parts order desk is a resource for US-based products.
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Bay Area - CA
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