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PIXMA MX922 B200 error

Tboggs209
Apprentice

I have two MX922 printers and they both have the same error message B200. Can someone please help me?

1 ACCEPTED SOLUTION

James_C
Moderator
Moderator

Hi Tboggs209,

The B200 error is an indication that your PIXMA MX922 would require service.  You are eligible for Canon's Upgrade Program.  This is for out-of-warranty units which have been diagnosed to require service.  This option allows you to purchase a replacement product, discounted from the list price.

If you would like to participate in this option, please call our Sales Department at (866) 443-8002, Monday through Saturday, 9 am to 9 pm.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

4 REPLIES 4

James_C
Moderator
Moderator

Hi Tboggs209,

The B200 error is an indication that your PIXMA MX922 would require service.  You are eligible for Canon's Upgrade Program.  This is for out-of-warranty units which have been diagnosed to require service.  This option allows you to purchase a replacement product, discounted from the list price.

If you would like to participate in this option, please call our Sales Department at (866) 443-8002, Monday through Saturday, 9 am to 9 pm.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

This does not "answer" the question at all.  Could you be just a little more forthcoming?  Where can that service be acquired?  What is it likely to cost?

update please

Tiger094
Contributor

I got this error shortly after installing refilled cartridges. Dont think you need to clean your printer head like I did. Try this: with the printer off, Open the upper cartridge cover and open the lower cover (2 clicks down), yes, you can push it down further for a 2nd click. Next close the lower 1 click up so its still open.. Now turn the printer on and wait until you get the message to close the cartridge doors. Close the lower and upper cartridge doors and top of printer. Let the printer finish the power up. Dont be a rush. See if this clears the code. If gives the code again, press and hold the stop button approx 20 seconds until the message goes away and the home screen shows. Let us know if this fixes it. I have a few more tricks.

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