01-22-2022 08:03 PM - last edited on 01-13-2024 01:43 PM by Danny
My Canon ix6800 has developed an odd and annoying quirk. Any time I print (usually from Word), the printer first spits out 2/3 page from our company's 2020 tax return. I never had this document on my computer, although my husband may have and our wireless printers share the same network.
Lately, this has added an additional annoyance. My print job says "printing," but there's also the message "job paused because printer is carrying out another operation." I have to fiddle with the buttons on the printer and sometimes even turn it off to get to my job.
How can I get rid of this thing?
Thanks,
Suzy Pingree
Solved! Go to Solution.
01-24-2022 08:24 PM
THANKS! When I saw "Windows," I figured this wouldn't help on my Mac, but read your link and then found something similar for Mac under "System Preferences." Just did a test print and no unwanted pages! Thanks again.
01-23-2022 08:59 AM
Maybe try tgis:
What Is Print Spooler and How to Reset It on Windows 10? (minitool.com)
01-24-2022 08:24 PM
THANKS! When I saw "Windows," I figured this wouldn't help on my Mac, but read your link and then found something similar for Mac under "System Preferences." Just did a test print and no unwanted pages! Thanks again.
01-13-2024 01:32 PM
thanks, I hope that works for me
new TS9520, printing a random page from an recipe
not in the print que, I turned the spooler on and off, on a another site told that would stop it
really annoying esp when I am printing on a more expensive paper stock or, it throws off printing pages and I loaded only the paper I needed for my project, not the extra page
01-13-2024 01:40 PM - edited 01-13-2024 06:01 PM
I've already done something similar, stopped and restarted the spooler, a shame I didn't think to screen shot if there were files shown there
just followed these directions and it didn't work
still printing the mystery page when I print another document
the instructions on minitool were a LOT easier to follow, I will be doing more reading on that site!
thank you
my new canon ts9520 is printing one page from a recipe, and not every time
doesn't show in the print cue anywhere... and the original project was in MS word, but the page will print when I am using MS Publisher if that helps...
I uninstalled all the software from my previous canon and I had a lot of trouble with installing the software for the new printer and trying to figure out what updates it needed, when I called canon, sounds like they didn't know either but this, seems like it is probably a MS problem
though some message boards have suggested it is stored in the printer memory, doesn't that clear when the printer is shut down?
I can't figure out what the original file is or I would just delete that but, since it is not in the cue, that might not make a difference
really annoying when I am printing on special papers
I've never had this happen before
01-14-2024 09:25 PM
reinstalled all canon software, not easy, the cd and online download stalled several times
also reinstalled my word and publisher software
seems to have solved the problem
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