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PIXMA iP8750 printing banding / lines on print

pmb2000
Apprentice

Good Morning,

 

I have just set up a new, out of the box, Canon Pixma iP8750 wirelessly.

 

I only had the sample 3 sheets of photo paper which came with it so I couldn't do a full test but the first couple of images have noticable lines across them.

 

I printed one image from my iPhone which looked fine but the two from my Mac had lines across them. Could this be a settings or does anyone have some advice on what to do to resolve this.

 

Thanks,

 

See example below..

 

IMG_1808.JPG

12 REPLIES 12

This is the USA based forum. 

 

Google search provides this:

 

https://www.canon.co.uk/support/consumer_products/contact_support/

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Hi, Beck657!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  If you're in the United Kingdom, you can get help from our colleauges at Canon UK.

Thanks for choosing Canon!

jasonrmsmith
Apprentice

I was seeing similar a problem.
I spent 4 hours debugging the problem, including cleaning, calibrating, and manually calibrating the heads, updating drivers, and experimenting with color profiles between software, plus paper types.
- The auto-calibration and cleaning had no impact.
- Manual calibration made a small difference.
- As crazy as it sounds - the biggest impact was ensuring the paper type was correct.
It turns out my printer settings weren't remembering paper type and print quality between prints, and kept returning to default options (non-photo paper, draft print quality).  When I went back and set this correctly again for each print, the quality was good.  I'd sever seen this before, despite using the printer for 5 years.

This would have been so much easier if Canon kept their documentation up to date, didn't have 7 places to edit settings, didn't make manual head alignment so difficult to find, and recognized the banding issue as a potential paper-type problem.  There must be so many people come across this issue and probably discard their printers as faulty.

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