11-12-2018 12:50 PM - last edited on 11-13-2018 08:47 AM by Danny
HI there,
Following my earlier post I reluctantly bought a new printhead from China. It arrived swiftly and worked perfectly as soon as installed. However, after a perfect single test print to check the colours, the print on the second try faded away as it reached the bottom of the page (see attached).
Do you have any suggestions. The system now says, as it did before "Suitable printhead not detected" and I have 5 orange flashes and one green as I did before.
Thanks.
Trev.
[image edited for content]
11-13-2018 11:10 AM
Hi TREV1,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
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