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PIXMA iP8500 good print followed by error message

TREV1
Apprentice

HI there,

 

Following my earlier post I reluctantly bought a new printhead from China. It arrived swiftly and worked perfectly as soon as installed. However, after a perfect single test print to check the colours, the print on the second try faded away  as it reached the bottom of the page (see attached).

 

Do you have any suggestions. The system now says, as it did before  "Suitable printhead not detected" and I have 5 orange flashes and one green as I did before.

 

Thanks.

 

Trev.

 

Trev1.JPG

Trev2.JPG

[image edited for content]

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi TREV1,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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