06-17-2022 03:48 PM - last edited on 06-17-2022 04:15 PM by Danny
Hello, experts.
I've had this printer a little over a month. Last week it started blurring any print in the center of a page. Today that spread to the entire page. I have put the thing through head realignment, deep cleaning, tray cleaning, roller cleaning, and still no improvement. Running on Win10pro with USB cable.
Anybody know what to do about this?
Thank you.
06-17-2022 03:57 PM
Hi, imaginator!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
06-17-2022 04:08 PM
Hello, Danny. It's a PIXMA i4700.
06-20-2022 01:55 PM - edited 06-20-2022 01:58 PM
Hi,
Please try cleaning the encoder/timing strip of your PIXMA iP4700. To clean this part, please follow the steps outlined in the Knowledgebase Article below. The article is for a different model, but the steps to clean the encoder/timing strip are similar:
https://support.usa.canon.com/kb/index?page=content&id=ART172381
After cleaning the encoder/timing strip, please print again.
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