cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA iP2820 not detected by PC via USB

Fuzzmaster
Apprentice

Trying to install Pixma IP2820 printer on Windows 11 pc and driver downloaded from Canon is unable to detect printer attached with USB cable. Please help. Thanks.

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi Fuzzmaster,

With your iP2820 on and the USB cable connected, please place your cursor over the Windows button at the bottom of your screen and press the right mouse button.  Click on Device Manager with your left mouse button.

Does your printer appear in the list?

If it does, right click it and remove it.  When it is removed, please disconnect the USB cable and then run the installation again.

If you are unable to locate the driver installer, a direct link to it is here:

iP2800 series Printer Driver Ver. 2.75

 

 

 

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

normadel
Authority
Authority

It is somewhat typical to have to install the driver/software BEFORE connecting the printer to the computer. The computer will not see the printer if not done this way.

Is this what your printer's instructions say to do?

Start from scratch. Uninstall all printer apps and driver. Reboot computer. Install software & driver. Connect printer.

Any better?

Announcements