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PIXMA iP100 Failed to Acquire Information Error when installing driver

drebar73
Apprentice

I am having this issue with my PIXMA iP110. Im not sure if this is bcs I am on macOS Big Sur (11.0.1) and dont see any setup drives for this version. I have tried a million ways to setup printing from my MacBook without any luck. Works fine from my iPhone and iPad

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi drebar73,

 

Please download the latest driver for your PIXMA iP110 from the support page:

 

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-single-function/ip...

 

Once on that page, please click the Select button next to "iP110 series CUPS Printer Driver Ver.16.40.1.0 (Mac)" and then the Download button.

 

When the download is complete, please open or run the file that you just downloaded to install the driver.

 

To add the printer, please follow these steps:

 

1.  Click on the Apple in the upper left corner and then System Preferences.

 

2.  Click on Printers & Scanners.

 

3.  Click the [+] in the lower left corner.

 

4.  In the Add window, click on the iP110.

 

5.  At the bottom, next to "Use', select the Canon iP110 series and click the Add button to install the printer.

 

 

 

 

 

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