03-02-2013 02:26 PM
PIXMA MX882 KEEPS READING REAR PAPER JAM WHEN THERE IS NO PAPER IN PRINTER
03-07-2013 05:51 PM
Hi ARDELIAJOSEY!
There is a chance that an obstruction is causing this error. What I would recommend is running the steps in the following direct link:
If these steps do not resolve the issue, the printer would require service options. To hear about your service options, please contact us using the following link: Contact Us.
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.