PIXMA TS9521C - Want to Print 12x12 on Glossy

[fan1bsb97]

The only option for the 12x12 is to print borderless on "cardstock" which I assume is the reason the color doesn't match. How do we request a firmware update to change this? Right now it's a big paper weight since I can't get it to match.

[Patrick]

Hi fan1bsb97,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS9521C and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.