03-09-2024 01:53 PM - last edited on 03-09-2024 01:56 PM by SamanthaW
I just got my TS 9521C and plugged it in turned ot on and I cannhear the printer carrier try to move, but doesn't. Then it says to turn off amd turn back on. I do but it keeps giving me the same message.
03-09-2024 04:32 PM - edited 03-09-2024 04:35 PM
Greetings,
Re-examine the inside of the printer for packing materials or shipping tape. Open and check inside and under all covers and panels. See if somethings been overlooked or missed.
~Rick
Bay Area - CA
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