03-21-2023 10:31 AM - last edited on 03-21-2023 10:41 AM by Danny
I'm starting to have connection issues with my PIXMA TS9521C.
-It started with printing something and its in the printer queue, its searching for printer...than says offline.
- I check my printer, and its connected to the WiFi.
-I play around, I turn off computer and printer, I even unplug the printer count to 30secs and plug back in.
-That ends up helping me after a few trys of unplugging.
- I go to print something new , same thing happens, can't connect. So I do the same troubleshooting.
- After a while, I get fed up, so i uninstall the software and re-download it and even disconnecting the WiFi waiting a few seconds and plugging it back in.
- That helps and I'm back to printing again. Than I queue up a new job, and its back to searching for connection.
- I don't understand, I've never had this problem, I print frequently with decent size quantities.
03-27-2023 12:35 PM
Please try disabling the ipv6 setting on your printer to troubleshoot the communication issue. Please click HERE for the steps.
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