PIXMA TS9521C Cannot figure out how to print anything on 12x12 paper

[runningwithlola]

Hello,

I have a scrapbook page ready to print and I cannot figure out how to choose a 12x12 paper size from within any programs or even the printer itself to print it.

I first tried printing from within Photoshop and I cannot choose 12x12 paper. Or course I assumed this was because my version of Photoshop is really old.

So I uploaded a file to Google Drive and attempted to use the printer's LCD screen to choose the file on Google Drive (I was successful) but the only options I'm seeing for square sizes are 3.5x3.5, 4x4, or 5x5.  

Help??  I would like to be able to 
-print these file without having to go through the LCD screens
-print from my computer within specific programs if possible (like Photoshop)

[Danny]

Thanks for posting, runningwithlola!  So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[runningwithlola]

I apologize!  I meant to include that.  I have the PIXMA TS9521C.

Thank you!

[ArthurJ]

Hi,

What version of Windows or MacOS are you running? 

We look forward to your reply. 

[runningwithlola]

I have Windows 11.