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PIXMA TS9120 ink leaking internally and on the output tray

JD3
Apprentice

My TS9120 ink leaking internally and on the output tray. This just started happening recently after I replaced the black in cartridges. I thought maybe I had bad cartridges so I replaced all the cartridges with new. I always use genuine Canon ink cartridges. Leak appears to be worse. Ink ends up on the back side of the printed page. Ink is also accumulating (puddles) on the output tray. Photos showing a lot of ink on the internals of the printer from what I can see inside the printer. TS9120 Ink LeakTS9120 Ink LeakTS9120 Ink Leak 2TS9120 Ink Leak 2

3 REPLIES 3

shadowsports
Legend
Legend

Greetings, 

I suggest you contact Canon support. 

Start by registering your printer in your MyCanon portal, then call the number below.

https://myprofile.americas.canon.com/us/signin

1-800-652-2666

~Rick
Bay Area - CA


~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It

DerrickL
Whiz
Whiz

I have to concur with Shadowsports, the maintenance for an ink leak is very simple but you appear to have a lot of it in the workings of your printer.

Causes of Ink Leaking in PIXMA TS9120

Common Issues

 

  • Cartridge Problems: Ink leaks often occur due to faulty or improperly installed cartridges. If the cartridges are not seated correctly, they may leak ink.

  • Clogged Nozzles: Blockages in the printhead can cause ink to back up and leak. Regular maintenance can help prevent this issue.

  • Damaged Cartridges: Inspect cartridges for any visible damage or defects. A damaged cartridge can lead to leaks.

 

Troubleshooting Steps

How to Fix Ink Leaks

    1. Check Cartridges:

      • Turn off the printer and unplug it.
      • Open the ink cartridge access area.
      • Remove and inspect each cartridge for leaks or damage.
      • Reinstall cartridges securely.
    2. Inspect the Printhead:

      • Remove the printhead and check for blockages.
      • Clean the printhead with a soft, lint-free cloth.

Thanks all for the input. I'll see if Canon support can help. The printer is 7 years old but works fine except for the recent leak development.

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