PIXMA TS702a - Horizontal stripes, banding, when printing

[mickhouff]

Does anyone know how to fix the banding in the blacks? I've replaced ink cartridges, cleaned nozzles, aligned heads. Here is an example.

[Patrick]

HI mickhouff,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS702a and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the banding issue and resolve it or provide you with your available service options.

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[mickhouff]

I have tried to do that. I cannot register my pixma for some reason. It won't accept the serial number. If there is another way to speak to someone I would appreciate the info.

[Patrick]

Hi mickhouff,

The serial number is located on the back of your printer:

https://support.usa.canon.com/kb/s/article/ART180746

Once you register, you will be able to contact support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.