PIXMA TS6350a yellow not working

[melania]

Hello.

The yellow is not printing properly.

I printed the nozzle check pattern. Made a nozzle cleaning.

Repeated the process 3 times. I still have the same problem.

What also can I do?

Thank you

[melania]

Now the Black has stopped working too. The printer is only 3 months old and has been used rarely.

[ArthurJ]

Hi,

If you have performed a nozzle cleaning and the issue persists, I recommend reaching out to Canon support for your warranty options. 

You will need to register your Canon gear HERE to access additional support options.

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