PIXMA TS6300 Prints Lines Before Any Black Image or Text

[Mgomez]

My printer keeps printing a series of lines before any black image or text, ive done the nozzle/roller clean and alignment, curious if this is a software error or if anyone can shed some light on what might cause this? Driving me nuts. Ive updated the firmware as well, any info helps! Thanks

 

[Tiffany]

Welcome to the Canon forum!

So that the Community can help you better, we will need to know the exact model printer you are using and which operating system is running on your computer (i.e. Windows or macOS and which version) Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!