12-08-2017 08:02 AM
I get the message:
"Support Code 1000
There is no paper in the rear tray.
Check the following, than load paper and select (OK).
-Align paper guides with the paper.
How to clear OK"
I don't want to print from the rear tray; I want to print from the cassette tray. I do select the cassette paper type yet the message, above, is always the same. Support Code 1000 just tell how to load the cassette tray.
HELP, please
Dave5
05-15-2023 06:22 AM
is is bloody useless. Canon sort this out as its thoroughly cheesing me off and makes me want to hurl this piece of sh@t printer at the wall: I WANT TO PRINT FROM THE CASSETTE NOT THE REAR!
05-15-2023 06:32 AM
Well done that man👍
Still this needs sorting by canon
05-15-2023 06:33 AM
has been posted before but works a treat:
03-22-2024 02:04 PM
My MG5300 has inexplicably switched to the rear tray occasionally. I just printed a 14 page doc from Google Drive on Chrome. Not certain which tray it was using this time but after 3 pages it gave me an error that the rear tray didn't have paper. It did. I fiddled with it and restarted the job a bunch of times. I found the Feed setting in Setup and made certain that it was on Cassette. The Printer settings for the job does not have any options about the Feed. I also turned the printer off and on. Nothing works. Help.
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