12-08-2017 08:02 AM
I get the message:
"Support Code 1000
There is no paper in the rear tray.
Check the following, than load paper and select (OK).
-Align paper guides with the paper.
How to clear OK"
I don't want to print from the rear tray; I want to print from the cassette tray. I do select the cassette paper type yet the message, above, is always the same. Support Code 1000 just tell how to load the cassette tray.
HELP, please
Dave5
01-27-2022 04:01 AM
Thanks my problem was due to the word document format I needed to print … I changed the document format to pdf and it printed from front tray
04-29-2022 05:34 PM
Remove the cassette and adjust the silly little sliding paper size thingy. Mine somehow ended up on A4 or something when it should have been on LTR. Whatever size you select has to match the settings so go to: settings- device settings- scroll down to feed settings-register paper information- cassette-page size, and make it match your cassette size. I’ve been fighting this dumb thing for weeks. Hope this helps.
05-15-2023 06:22 AM
is is bloody useless. Canon sort this out as its thoroughly cheesing me off and makes me want to hurl this piece of sh@t printer at the wall: I WANT TO PRINT FROM THE CASSETTE NOT THE REAR!
05-15-2023 06:33 AM
has been posted before but works a treat:
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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