07-31-2025 08:35 AM
It should be as simple as pressing the power button, but it's not working. I've tried multiple power sources. If I switch it to a new one, it turns on for just a moment, then goes off. I've unplugged the cord and plugged it back in. Ensured it was the right cord. I don't know what else to try. Please help!
07-31-2025 12:03 PM - edited 07-31-2025 12:04 PM
Make sure power plug is securely connected to printer, and then turn on again.
Check2 Unplug printer, leave it unplugged for at least 2 minutes, and then plug it back in and turn on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair. This is from Canon Tech Support.
07-31-2025 12:28 PM
Greetings,
Your TS5320 has a 1 yr warranty from Canon.
Please see page 163 of the printers user guide for power on / off
TS5300ser_OnlineManual_Win_EN_V02.pdf https://share.google/tK4T7Bq0LeEDSiewF
If the device does not power on after you have confirmed it's receiving power, register the device in your MyCanon account and contact support.
1-800-652-2666 Support
MyCanon https://share.google/3MLieYTIRaC5TH9Uo
~Rick
Bay Area - CA
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