PIXMA TS3722 Wireless setup won't go past entering Wi-Fi password

[Newpa]

I just bought a Canon pixma ts3722 I was trying to connect my phone to the printer after I entered my wifi password the LED screen has this square like icon the right side just jumping up and down. It won't do anything else I tried unplugging it I tried holding down the stop button nothing is working what can be the problem 

[Patrick]

Hi Newpa,

It appears as though you may be experiencing a hardware issue.  Because of this, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS3722 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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