10-24-2024 11:05 AM - last edited on 10-24-2024 11:06 AM by Danny
I have a Canon Pixma TS6220 and it keeps printing blurry text. However if I align the print heads and do a deep cleaning, I am able typically to get one clean print, but then it reverts to printing blurry text. The color printing appears to be fine, however. Does anyone have any ideas what might be the problem? Is it likely the ink cartridge I am using? or does the print head need to be replaced? Can anyone recommend an tech in Chicago who could service this for a reasonable price?
11-06-2024 04:59 PM
Hi eco_poet,
Based on your description of the issue that you are experiencing, it would appear that your PIXMA TS6220 would require service. If your PIXMA TS6220 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA TS6220 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
If your PIXMA TS6220 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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