PIXMA TS3720 - "Unable to register my brand new printer"

[Coastymom]

Unable to register my brand new printer it says cannot find the printer. Found all the steps correctly numerous times. Tried it with my iPhone and my iPad.

[Danny]

Thanks for joining the conversation, Coastymom!

So that the Community can help you better, please let us know whether you're having trouble registering your printer on our web site or if you're having trouble getting your iPhone and iPad to see your printer.  If it's the latter, we need to know exactly which version of iOS is running on each of your devices. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Coastymom]

Hi, I am unable to get my printer on my iPad and my iPhone. It goes through all the steps, but then it doesn’t recognize the printer