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PIXMA TS3522 says black ink is empty after cartridge replacement

Nana1966
Apprentice

my Canon PIXMA ts3522 printer black ink empty light is on but I have replaced the cartridge but it is still on and wont print. the printer has been idle for about 7 months

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Nana1966,

First, please make sure that you are using genuine Canon ink cartridges with your TS3522.

The following ink cartridges are compatible with your PIXMA TS3522:

PG-275  black
CL-276  color
PG-275XL  black
CL-276XL  color

Next, please follow the steps on this page from the manual to reseat the ink cartridges in your TS3522 (opens in new window):

TS3500 series > Handling Paper, Originals, FINE Cartridges, etc. > Replacing Ink Cartridges

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS3522 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

 

 

 

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