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PIXMA TS3522 "Error 24"

baldwin63b
Apprentice

PIXMA TS3522,windows..discontinued PIXMA print plan, put in regular cartridge..now only prints an information page and test page. Have unplugged and restarted  computer,printer, modem. Shows everything online. Canon Print App shows it is inline, as the display window does, but when I cite the printer thru settings it shows it is idle. Error 24. Pressed wrench. And screwdriver to 12, Start once..green light just flashed. Reinstalled driver..printer still idle..ran troubleshooter…nothing..???

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi baldwin63b,

Please open the cover to your TS3522 and remove both ink cartridges.

With the labels visible, please take a photo of the labels and then attach that image to your reply of this post.

 

 

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