08-03-2022 03:27 PM - last edited on 01-31-2024 02:42 PM by Danny
Hi everyone. I'm new to the community and not sure if I'm in the right place for this discussion or not. I'm Just bought my TS3522 about 2 weeks ago, and I can't figure out how to scan from my printer to the laptop. I don't know what button to push to let my printer know I want to scan. The other problem is I'm not sure if I need drivers in my computer in order to scan. Please help. I have a deadline to meet and I'm running out of time. Thank you in advance.
08-03-2022 03:42 PM
Hey! I'm not a tech, but this might be a super easy answer - have you tried installing the software from the card that came in the box? You can get it at canon.us/ijstart
That page will walk you through installing the software to streamline your setup. If that doesn't work, just let us know here, and we'll put you in touch with a tech; or if you need immediate help, you can also register your printer and reach out to support via your My Canon Account at canon.us/account
I hope this helps point you in the right direction!
01-31-2024 02:31 PM
what card? there was nothing in the box
01-31-2024 02:40 PM
Hello there!
If the information card wasn't in the box just follow the link Stephen provided to get those drivers!
Hope this helps!
01-31-2024 03:06 PM
finally found it buried, doesnt even put an icon on the desk top for the printer/scanner. Definitely a -10 so far, and the print quality is horrible
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