PIXMA TS3520 Failed to process error when trying to set up ink subscription

[Campbelly]

I am getting an error when I try to sign up for the ink subscription . I’ve already uninstalled and reinstalled the app and that did not work. Anyone have any luck fixing this issue?

[Danny]

Thanks for joining the conversation, Campbelly!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA TS3500 series.  The model number appears on the top of the printer just above the power button. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Campbelly]

TS3520

[ArthurJ]

Hi,

For this type of issue, I recommend you reach out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.