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PIXMA TR7820 How to scan documents to send to an email address

Nancyw06
Apprentice

How do you set up the Cannon Pixma TR7820 so that one can scan documents on the printer and have sent to an email address?  I have tried everything and nothing is working. 

As of right now this Cannon Pixma TR7820 is NOT user friendly.

Thank You

Nancy

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

Like a mobile phone or computer, your printer requires the same type of configuration and set up in order to send mail.  

Sending server

Username

Password

Port number

Security / encryption type

Here is a knowledgebase article:

Canon Knowledge Base - Specify Mail Settings for Sending Scanned Data - TR7820

Most email providers are supported.  Gmail, yahoo, comcast, M365, and others

Example of sending server: smtp.gmail.com

Username: usually your email address

Password: password you use to log into your mail account.  You may need to use a app-password depending on the provider.

Port: Depends on the provider, 25, 110, 465, 587 (typical)

Security: SSL, TLS, etc

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Hi Rick - I, too, am having trouble connecting so that I can scan to email. When I "test connection to the mail server". It says "connection succeeded." When I try to scan to email, I get the error code, "support code 3818, failed to connect to the mail server. Check your mail server's status." Can you help??? I am very frustrated with how complicated this is.

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