07-24-2024 10:35 PM - last edited on 07-25-2024 09:20 AM by Danny
How do you set up the Cannon Pixma TR7820 so that one can scan documents on the printer and have sent to an email address? I have tried everything and nothing is working.
As of right now this Cannon Pixma TR7820 is NOT user friendly.
Thank You
Nancy
07-24-2024 11:09 PM - edited 07-24-2024 11:10 PM
Greetings,
Like a mobile phone or computer, your printer requires the same type of configuration and set up in order to send mail.
Sending server
Username
Password
Port number
Security / encryption type
Here is a knowledgebase article:
Canon Knowledge Base - Specify Mail Settings for Sending Scanned Data - TR7820
Most email providers are supported. Gmail, yahoo, comcast, M365, and others
Example of sending server: smtp.gmail.com
Username: usually your email address
Password: password you use to log into your mail account. You may need to use a app-password depending on the provider.
Port: Depends on the provider, 25, 110, 465, 587 (typical)
Security: SSL, TLS, etc
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
11-16-2024 05:51 PM
Hi Rick - I, too, am having trouble connecting so that I can scan to email. When I "test connection to the mail server". It says "connection succeeded." When I try to scan to email, I get the error code, "support code 3818, failed to connect to the mail server. Check your mail server's status." Can you help??? I am very frustrated with how complicated this is.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.