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PIXMA TR7020a prints double

LaurieW
Apprentice

Hello, I have a relatively new Canon TR7020A. 

Essentially it prints double.  I have tested all the columns, and cleaned, deep cleaned, aligned, researched. I understand column D is bad and won't align.

I haven't been able to use the printer in months, in fact it's barely been used at all.  How does one fix a bad column?

 

Thank You.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

You can try an encoder cleaning by using the steps HERE

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