08-28-2023 02:19 AM - last edited on 08-29-2023 09:01 AM by Danny
I have a TR 7020a printer. When I print a document, I get some kind of report page at the end of every one. How do I disable this? It wastes ink and paper. I do not need them. I cannot find instructions to disable this. How do I do that?
Solved! Go to Solution.
09-06-2023 08:02 PM
That looks like something generated by the software, not the printer.
08-28-2023 08:20 AM
What software or process are you printing from? It may not be a printer function.
08-30-2023 02:24 PM
I am printing from my windows 11 hp. I use either Word or the pdf viewer I'm using for my documents.
08-30-2023 03:46 PM
Can you post a screenshot of what it looks like? I’ve never gotten something like that from any of my Canon printers. But I don’t have a 7020a.
09-06-2023 07:01 PM
09-06-2023 08:02 PM
That looks like something generated by the software, not the printer.
09-06-2023 08:04 PM
I called Canon tech support and they got that figured out for me. Thank you!
Amber
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.