PIXMA TR4722 error code 5100

[vbarrett16]

I have owned the TR4722 for less than one month. The ink cartridges are moving oddly and making a loud noise. It's showing error code 5100. There is no paper jams and the cartridge are installed correctly. Any advice? I have a video if there is anyway to share. 

[Patrick]

Hi vbarrett16,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR4722 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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