PIXMA TR4722 Not Recognizing Non-Canon Inkjet Printer Cartridges

[TheGeneral]

As I understood it, you no longer had to purchase the maker's inkjet cartridges anymore. (Magnuson-Moss Warranty Improvement Act)

Yet, my Relcolor 276XL cartridge is not recognized.  I have used Relcolor cartridges on this printer before. Those cartridges were not rejected by the installed Canon Software.

I did re-install all my printer drives to my new hard drive.

Is there a fix so I can use the new cartridge? 

[Stephen]

Canon USA does not recommend the use of inks manufactured by third parties in Canon printers. 

Canon genuine inks are formulated specifically for use in our ultra-precise print head.  Our print head and inks work together as a precisely engineered system to support optimum image quality, print speed and reliability in higher resolution text and color printing applications. 

Canon supplies and accessories can be purchased online at http://shop.usa.canon.com/, or by calling 1-800-385-2155 to speak to a Canon Direct Representative. 

Should you decide to use inks manufactured by third parties in your Canon printer, and such inks cause damage to your product, this damage will not be covered under the product's limited warranty.  Any repairs required as a result of such damage must be made at your expense.

[normadel]

The Warranty Improvement Act does not guarantee that third-party products will work. The maker of them should do that. Can you return the bad cartridges?

[shadowsports · Accepted solution]

All true.  Canon does not keep you from using 3rd party inks or toners.  However, they are not always manufactured to the same quality and performance standards as OEM inks.  So its like gambling in some ways.  Might work, could work, probably will work, but not every time and what you get might not be the best quality.  Color accuracy, consistency, etc.    Contact the seller and see what they say.  If reputable, they should replace their product.