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PIXMA TR4720 paper sticks out of paper tray

nbargolf
Apprentice

When I load paper works fine. When I try to close the paper tray the paper sticks out about 1/8 to 1/4 inch at the top so it won't close. Is this normal do I have to take the paper out to close the tray?

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

You will want to remove the paper when you want to close the paper try. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I just set up my Canon TR4720 tonight.  Was shocked that the paper cannot be left in the printer.

I consider that a really cheap design compromise.  Shame on Canon.  

Fortunately, this printer is at my cabin in the mountains and will not see much use. Otherwise, I would trash it and order the same Canon printer I have at home which is somewhat more expensive.

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