PIXMA TR4720, paper runs through but will not print

[jdsipper]

I am trying to print from my HP Windows 11 laptop to my Cannon Pixma TR470 printer. I have downloaded what the "recommended" download on site was but it still doesn't print. It runs the paper through, quickly, but doesn't even try to print anything. I can print from my iPhone with no trouble.

[Tiffany]

Welcome to the forum!

So that the Community can help you better, let us know which version of Windows or macOS you are using? How are you connecting? What is the exact error message? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

[shadowsports]

@jdsipper,

Greetings.  Please answer Tiffany's questions when possible.

The most common reason for blank pages feeding through the printer is a problem with the driver.  Driver may be incomplete or not installed properly.  We can help further once we know the version and build of your operating system and how it is connected.  We are awaiting your reply.

[jdsipper]

Using Windows 11 on an HP laptop trying to air print.

Thanks

[Stephen]

Hi there!

I'm sorry you're having difficulty getting your printer working how you need it to!  This link should walk you through re-pairing your printer to your computer: https://canon.us/TR4720setup 

It might look like you've done this before, but it should reinstall the software and drivers to fix any changes that might have occurred to prevent the app from working as it should.

If you follow the steps in that link and still need help, let us know!

[jdsipper]

No change. That is the 3rd time of done that download with no results. 

[shadowsports]

Is your HP Windows 11 laptop ARM based?

[jdsipper]

No it say X64 based processor