09-22-2024
11:27 PM
- last edited on
09-24-2024
11:29 AM
by
Danny
I am using a Canon TR4720 with a PC running with Windows 11 .
Every time I print I get the following popup message:
In every case I know I am using Black only ink and I don't want to change to color. Hence, this message is repeatedly wasting my time. How can I prevent this message from popping up? I see other users have posted similar questions, but I don't see any answer other than a reply telling the user to contact support.
Thank you for your assistance
10-15-2024 05:11 PM
Hi cec,
When the printer is set to use black ink only and you attempt to print an item that contains color, this message will appear. There isn't a way to disable that message other than to change the ink cartridge setting.
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